Touring a rental is exciting, but it’s also your best chance to spot potential issues before you sign a lease. A home can look great in photos and still come with surprises once you move in.

Whether you’re renting for the first time or relocating within Richmond, here’s what to pay attention to during a rental tour so you can make a confident decision.

Start With the Basics: Overall Condition

Before diving into details, take a moment to notice the general feel of the property.

Ask yourself:

• Does the home feel clean and well-maintained?

• Are there visible signs of neglect or rushed repairs?

• Does it smell fresh, or are there lingering odors?

A well-cared-for rental usually reflects how responsive management will be after move-in.

Check Plumbing and Water Pressure

Plumbing issues are common, especially in older homes.

During the tour:

• Turn on faucets and showers to test water pressure

• Check how quickly hot water comes through

• Look under sinks for leaks or water stains

• Flush toilets to ensure proper function

These small checks can prevent big frustrations later.

Pay Attention to Heating and Cooling

Comfort matters year-round, especially with Richmond’s hot summers and cooler winters.

Be sure to:

• Ask what type of heating and cooling system the property has

• Check thermostat placement and condition

• Ask who handles HVAC maintenance and filter changes

Reliable climate control can significantly affect your monthly costs and comfort.

Look Closely at Windows, Doors, and Insulation

Windows and doors impact energy efficiency and security.

Things to notice:

• Do windows open and close easily?

• Are there gaps, cracks, or drafts?

• Do exterior doors lock properly?

• Are screens intact if applicable?

Poor insulation can lead to higher utility bills.

Scan for Signs of Moisture or Water Damage

Moisture issues can lead to mold and long-term damage.

Watch for:

• Stains on ceilings or walls

• Bubbling or peeling paint

• Musty smells

• Soft spots near bathrooms or kitchens

If you see these, ask questions before moving forward.

Ask About Maintenance and Repairs

Knowing how maintenance works is just as important as the home itself.

Good questions to ask:

• How do tenants submit maintenance requests?

• What qualifies as an emergency?

• Typical response time for repairs

• Are repairs handled in-house or by vendors?

Clear processes usually mean smoother living.

Understand Utilities and What’s Included

Utilities vary from property to property. Make sure you know:

• Which utilities are included in rent

• Which are tenant-paid

• Average monthly utility costs

• Trash, parking, or HOA-related fees

This helps you budget accurately before applying.

Review Storage, Parking, and Outdoor Space

These details often get overlooked but affect daily life. Take note of:

• Assigned or street parking rules

• Storage areas or closets

• Outdoor spaces, patios, or shared areas

• Laundry access (in-unit vs shared)

Small conveniences add up.

Don’t Forget the Neighborhood Feel

While touring, look beyond the front door. Consider:

• Noise levels at different times of day

• Walkability and lighting

• Ease of access to main roads

• General upkeep of nearby properties 

A great rental also depends on its surroundings.

Final Tip: Ask Questions and Take Notes

It’s easy to forget details after multiple tours. Take photos (with permission), jot down notes, and don’t hesitate to ask questions. Touring is your chance to make sure the rental fits your lifestyle… not just your budget.